
How Top-up Credits Work
Top-up credits are separate from your monthly plan credits. When you run a scrape, Spidra always draws from your monthly credits first. Top-up credits only kick in when your monthly balance hits zero. This means a top-up does not replace your plan. It acts as a reserve that covers any usage that goes beyond your monthly allowance.Top-ups are only available on Starter, Builder, and Pro plans. Free plan users need to upgrade to a paid plan before they can purchase additional credits.
Credit Expiry
Top-up credits expire 12 months after the date of purchase. Spidra sends you two email reminders before your credits expire:- A reminder 30 days before the expiry date.
- A second reminder 7 days before the expiry date.
Carrying Forward Credits
When your billing cycle renews, any remaining top-up credits carry forward to the new cycle. The monthly reset only affects your plan’s included credits, not top-ups. So if you buy a 1,200-credit top-up and only use 200 of them this month, 1,000 credits will still be in your account when the next cycle starts (assuming they have not expired).A plan upgrade makes more sense if you are consistently hitting your monthly credit limit.

